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ARF | GH | STRTP | RCFE

Effective Communication | 1 Hour


Content
  • Section 1
  • So Cal Training Team Introduction
  • Course Objectives
  • What is Effective Communication?
  • Common Barriers to Effective Communication
  • Effective Communication Skill: Engaged Listener
  • Effective Communication Skill: Pay attention to nonverbal signals
  • Effective Communication Skill: Keep stress in check
  • Effective Communication Skill: Assert Yourself
  • Asserting Yourself In A Respectful Way
  • Developing Assertive Communication Techniques
  • Check Your Knowledge #1
  • Section 2
  • Improve how you read nonverbal communication
  • Improve how you deliver nonverbal communication
  • Quick stress relief for effective communication
  • Tips to Become and Engaged Listener
  • Learning to Listen
  • Being Aware of Other People's Emotion
  • Body Language Awareness
  • 12 Ways to Improve Communication Skills Instantly
  • Check Your Knowledge #2
  • Course Evaluation
  • Sources
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 2 years